Practice report: on 17 September, Microsoft published lessons from its own AI transformation. The company describes internal examples in which one sales team achieved 20% higher deal close rates, selected supply-chain workflows reduced cycle time by up to 75%, and a nine-person engineering team delivered an initial product release in 35 days. These are Microsoft-reported cases, not general guarantees.
The common thread: do not add agents to a broken process. Microsoft describes how teams first simplified processes and how domain experts and technologists worked together to decide where human judgment remains necessary and where AI can help.
DigiDare perspective: choose one recurring process and first measure its current cycle time, error rate and waiting time. Simplify the process, then run a small pilot with human approval and scale only when time savings or quality demonstrably improve.
What does this mean for your business? ↗